Our People
Senior Management Team
Clúid’s Senior Management Team is responsible for leading the development and execution of Clúid’s long term strategy and for overseeing day-to-day operation.
New Business Team
The New Business Team increases Clúid’s housing provision by creating new opportunities, through working with external partners across the country. The team gains strong support internally from technical staff, as well as from the in-house Finance and Legal Teams. Their success in securing new business is dependent on the professional approach of the housing management team, in building Clúid’s reputation as market leaders in social housing management.
Housing Management Team
Over 70 staff make up the Housing Management Team, comprising housing managers, housing officers, scheme managers, technical managers, technical officers, repairs operatives and caretakers. Together they provide the capacity to deliver a very high standard of housing management to tenants across the country. Listed are the managers who lead this team.
Contact Centre Team
Clúid’s team of experienced customer services staff provide a one-stop-shop for residents’ queries. Led by the Contact Centre Manager, Kate Whitworth, they are dedicated to delivering the best possible service.
Legal Team
This in-house team of legal experts delivers high value, high volume property transactions and thus plays a central role in housing provision. The team also advises Clúid on a wide range of issues, including landlord/tenant matters, risk, governance and regulatory compliance.
Finance Team
The Finance Team exists to provide a range of financial services in support of Clúid’s primary mission. It comprises a team of highly qualified professionals committed to the delivery of innovative and effective services whilst maintaining Clúid’s financial integrity. They are led by the Finance Director, the Financial Controller and the Finance & Business Planning Analyst.
Policy & Communications Team
The Policy and Communications Team aims to influence housing policy by contributing to debate about issues relevant to Clúid’s role as a social housing provider; to highlight issues that are important to Clúid’s current and future tenants; and to raise awareness of Clúid’s work.